Shipping Policy
At Fausto Journeys, we are committed to delivering high-quality fishing gear, hiking gear, and travel tech products to customers worldwide. Please review our shipping policy to understand delivery timeframes, shipping costs, and other important details.
1. Shipping Coverage
We offer worldwide shipping to most locations. If your region is not serviceable, we will notify you upon order confirmation.
2. Processing Time
- Orders are typically processed within 1-3 business days after confirmation.
- Processing time may vary during peak seasons or promotional events.
- You will receive an email confirmation with tracking details once your order is shipped.
3. Shipping Timeframes
Estimated delivery times vary based on your location:
- Domestic Shipping: 5-10 business days
- International Shipping: 10-20 business days (depending on customs clearance and destination)
Note: Delays may occur due to factors beyond our control, such as customs processing, weather conditions, or carrier delays.
4. Shipping Costs
- Shipping charges vary depending on the destination and product weight.
- Any additional import duties, taxes, or customs fees are the buyer’s responsibility.
5. Tracking Information
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment in real time.
6. Lost or Delayed Shipments
- If your package is significantly delayed or lost, please contact us at [[email protected]], and we will assist in resolving the issue.
- We are not responsible for delays caused by incorrect shipping addresses or issues with customs clearance.
7. Address Changes & Order Modifications
- Address changes must be requested within 24 hours of placing an order.
- Once an order has been processed for shipping, modifications are not possible.
8. Contact Us
For any shipping inquiries, please reach out to us at [email protected].
